Terms and Conditions

Returns Policy:

All items that are deemed to be faulty on receipt must be reported to Fleurpost.Com within 4 hours of receipt.
You can contact us by eMail at support@fleurpost.com by giving us full details of your complaint/faulty items.  

Please include in your Email the time you received your consignment, the discrepancy and when would be the best time for us to replace the item.                   

If this procedure is carried out in full the item will be replaced at no extra cost, to you.